We created our BrightStar Remote Managed IT Service package to serve organizations all across Texas and the United States. Included is unlimited 24x7x365 remote support from our Texas friendly IT Administrators and IT Managers, proactive management, layered security protection, standardization through IT Best Practices and quarterly Technical Business Reviews and strategic planning. 94% of our support calls are resolved by the first responding technician. That means that when issues arise, your problems usually won’t need to be escalated to a higher tiered technician. This eliminates the frustration of having to explain your problem over and over to new people.
Would you like to see how our BrightStar Remote Managed IT Service package can benefit your organization? Submit your information on the form below. If you also need unlimited 24×7 onsite support, check out our BrightStar Fully Managed IT Service package. We also offer a BrightStar Remote Assist package which helps your organization’s internal IT staff and provides all of the features of our Remote package without the end-user support. This is suited for businesses with an internal IT staff that focuses on end-user support but takes advantage of our backend tools and processes. Find out more about all of our BrightStar Managed IT Service packages by clicking here.
Looking for a Texas friendly service provider to manage and support your IT infrastructure? Fill out the form and we will contact you to learn more about your needs!