Our BrightStar Remote Assist service package is a co-managed IT solution geared towards companies that have an in-house IT staff who handles end-user support but would still like to take advantage of our remote monitoring and patching tools, layered security, and vCIO services. We assist your staff with IT documentation, standardized processes, reporting and back-end management to allow them to focus on taking care of your employees’ issues. This package also includes unlimited 24x7x365 remote support to your in-house IT staff should they need help with any network issues.
Want to see all of the features and benefits of our BrightStar Remote Assist co-managed IT package? Fill out the form below and a member of our team will get back with you and give you all the details! If you would also like remote support provided to your end users, read more about our BrightStar Remote package. We also offer onsite service with our BrightStar Fully Managed IT Service. For more information about all of our BrightStar Managed IT Service packages, click here.
Looking for a Texas friendly service provider to co-manage your IT infrastructure? Fill out the form and we will contact you to learn more about your needs!