BrightStar Managed IT Service
At Texas Systems Group, we can help you better manage your IT infrastructure by reducing costs, improving efficiency, and ensuring your employees have the resources to succeed, all at an affordable fixed monthly fee.
When your systems are down, everything comes to a screeching halt, destroying productivity. What is the cost if your servers go down, even for an hour? Why worry? Texas Systems Group has the technology to proactively monitor and manage your systems, frequently preventing problems before they impact your business.
Texas Systems Group’s BrightStar Managed IT Service is the foundation of a stable IT infrastructure. The best way to eliminate costly downtime is to prevent problems by proactively monitoring and managing your IT infrastructure. Your business is more successful when you can free up staff to focus on your core business — not IT issues.
Easy to Budget
Fixed IT support costs allow you to easily budget your expenses
Reduce Operation Costs
Save on operational costs with one low monthly flat rate
Improve Efficiencies
Operational efficiencies will increase as we carefully manage your network
Increase Productivity
As your network up-time increases, so does your employees’ productivity
24x7 Proactive Approach
We will proactively monitor, manage and support your network so you don’t have to
Remote Office Support
Cost-effective solutions to support all of your remote offices
Web Filtering
Protect all your users from the latest security threats for a safe internet environment Read More
Virus & Malware Protection
Your network will be protected against malicious internet threats, ensuring productivity
Tier II & III Technicians
Our advanced technical staff resolves over 90% of the problems without escalation Read More
Customizable Agreements
Not every business is the same, so our Service Level Agreements are easy to customize to fit your business needs and goals
IT Vendor Management
We will be a single point-of-contact and manage all of your IT vendors, saving you time and hassle
Texas Friendly Staff
You might not remember the issue you had 6 months ago, but you will remember the experience you had with our Texas friendly staff
BrightStar Packages
- Remote Assist
- Unlimited 24×7 Remote Support for Designated Point of Contact
- 24×7 Monitoring and Alerting
- Advanced Network and Systems Support
- Layered Security Protection
- Annual and Quarterly Security Awareness Training
- Quarterly Strategic Planning Meeting with vCIO
- Remote
- Unlimited 24×7 Remote Support
- 24×7 Monitoring and Alerting
- Advanced Network and Systems Support
- Layered Security Protection
- Annual and Quarterly Security Awareness Training
- Quarterly Strategic Planning Meeting with vCIO
- Fully Managed
- Unlimited 24×7 Remote AND Onsite Support
- 24×7 Monitoring and Alerting
- Advanced Network and Systems Support
- Layered Security Protection
- Annual and Quarterly Security Awareness Training
- Quarterly Strategic Planning Meeting with vCIO
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