BrightStar Managed IT Service

As the highest-rated Managed IT Service Provider in Central Texas, we can help you better manage your IT infrastructure by reducing costs, improving efficiency, and ensuring your employees have the resources to succeed, all at an affordable fixed monthly fee.

When your systems are down, everything comes to a screeching halt, destroying productivity. What is the cost if your servers go down, even for an hour? Why worry? Texas Systems Group has the technology to proactively monitor and manage your systems, frequently preventing problems before they impact your business.

Texas Systems Group’s BrightStar Managed IT Service is the foundation of a stable IT infrastructure. The best way to eliminate costly downtime is to prevent problems by proactively monitoring and managing your IT infrastructure. Your business is more successful when you can free up staff to focus on your core business — not IT issues.






 

BrightStar Packages

Fully Managed Remote Managed Remote Managed
Unlimited 24×7 End-User Onsite Support x
Unlimited 24×7 End-User Remote Support x x
Unlimited 24×7 Client IT Admin Remote Support x
24×7 Monitoring and Alerts of Key Systems x x x
Emergency Response x x x
After-Hours Support Line x x x
End-User New Hire and Termination x x
Service Documentation x x x
Patch Management for Servers & Workstations x x x
Network Monitoring x x x
Annual Maintenance x x x
Asset Inventory Management x x x
BrightStar Best Practice Standards x x x
Security Risk Assessments x x x
IT Vendor Consultations x x x
In-House Research on New Products x x x
Monthly and Quarterly Checks x x x
Routine Physical Inspections x
Vulnerability Scans x x x
Security Policy Best Practices x x x
End-User Security Education x x x
CyberSecure Threat Alerts x x x
Virus, Malware and Spam Protection x x x
Web Filtering x x x
Active Dark Web Monitoring x x x
Quarterly Technology Business Review x x x
Strategic Guidance and Planning x x x
Technology Budgeting x x x
Dedicated Account Management x x x