Five-Star Services

 

Why Texas Systems Group?

We don’t want to be the largest IT Services firm, just the one that operates with the highest levels of integrity. Earning our clients’ trust is essential to being able to provide and support the mission-critical information technology infrastructure needed for our clients to excel. We are a full service Information Technology Services Firm. No project is too large and no client’s infrastructure too complex for us to support.
For a 360-degree view of our NOC (Network Operations Center), click here.

Team-Based Service Delivery

Texas Systems Group follows a team-based service delivery approach. This means that we assign more than one technical consultant to our customers’ IT infrastructure. We ensure that multiple technical consultants are trained on all facets of our customers’ IT support requirements, so if one consultant is not available, another can seamlessly take over where they left off.

Customer requirements are managed by our Helpdesk Tracking System (ConnectWise) so our team is continually updated on the status of your IT problems and requests. We automate the tracking of your requirements to ensure nothing is forgotten.


BrightStar Managed IT Service

• Easy-to-Budget Fixed Pricing
• Remote Support & On-Site Support Plans
• 24×7 Proactive Monitoring
• Layered Security Protection
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BrightCloud Private Cloud Hosting

• Private Cloud Infrastructures
• Server Room Hosting
• VMware & HyperV Hosting
• Exchange & SharePoint Hosting
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BrightSolution IT Project Services

• IT Project Managers
• Design & Implementation
• Server & Network Upgrades
• VMware & HyperV Virtualization
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BrightVoice Telecom & Voice Over IP

• Enterprise-Grade Features at an SMB Price
• Mobile Phone and Desktop Integration
• Economical and Scalable
• Voicemail-to-Email
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