IT Support

24
Jul

IT Support for Healthcare: The COVID-19 Cybersecurity Crisis

The COVID-19 pandemic has fueled big changes in the healthcare industry, including everything from telehealth expansion to the rapid deployment of temporary hospitals. Unfortunately, alongside the large influx of telework, mobile tech, remote care, and temporary hospitals, there has also been an increase in cyber threats. The uptick in cyber attacks during the worldwide pandemic is happening extremely fast, as cyber criminals are taking advantage of new opportunities to access and use sensitive data such as patient health records or credit card information. Hackers’ main targets include virtual private networks (VPNs), remote workers, and cloud service platforms. This new threat landscape could have major and lasting consequences for healthcare organizations, making it crucial for them to have a line of defense ready to combat any attacks. Read on as we discuss the added risk of cyber crime for this industry, some commonly overlooked security elements, and why IT support for healthcare is an essential tool right now. Read more

30
Apr

Managed IT Service Providers and the Construction Industry

The construction and information technology industries seem like such polar opposites. One deals with a lot of physical labor while the other is totally technology-based. However, these two industries intermingle a lot more than you may think; in fact, employees in the construction industry must constantly adopt new forms of technology to achieve the time, cost, and quality goals of a project. Managed IT service providers and the construction industry work very closely when it comes to tracking the lifecycle of buildings and various construction phases, as construction firms are reliant on information to help them make decisions. The information should also enable task control, data integration, material and resource control, and communication between the suppliers and the company. Clearly, IT is a significant part of construction, so read on as we delve into how these industries work together to produce a robust and stable infrastructure for construction firms.

Read more

16
Apr

Security Best Practices for Healthcare

Data security is important for any industry, but healthcare has unique needs that make security particularly critical. The need to comply with HIPAA requirements, the large amount of sensitive data that the healthcare industry handles, and the large number of security threats it faces every year all mean that any healthcare organization must implement strong protocols and best practices to keep data secure.

The following best practices outline a pathway to greater healthcare security. With the right IT support for healthcare, organizations in this industry can implement these practices and more successfully protect the sensitive data entrusted to them.

Read more

20
Feb

Can Remote Desktop Support Provide Prompt Response Times?

Remote desktop support offers many advantages for businesses, from lowering costs to offering specialized services. Some customers worry, however, that remote support may delay issue resolution. For businesses in certain industries, like the healthcare field, prompt resolution of problems is critical to their ability to meet client needs.

While it may seem counter-intuitive for remote support to offer response times that equal or exceed the response times of on-site IT departments, the reality is that these remote services can provide the type of immediate response that businesses need. Often, remote services can even prevent issues to begin with, which is the best possible news for healthcare clients and other time-sensitive industries.

Read more

27
Jan

Why IT Services for Startups are the Key to Success

According to Forbes, when it comes to enterprise startups, having a technical co-founder can help your business out-perform the competition by 230%. However, if your business is consumer-oriented instead of enterprise-oriented, it was found that this statistic is quite the opposite. In fact, startup businesses that are meant to serve consumers that have at least one technical co-founder actually underperform by 31%. If your business is in the B2C (business to consumer) category and you lack technical co-founders, your technical knowledge is probably limited. With the world around us becoming more and more digital by the day, it is hard to avoid technology completely – especially if you are aiming to build a tech company from the ground up.

Read more