IT Service

24
Sep

How IT Services for Startups Can Ease Your Technology Challenges

The start of a new company can bring a lot of excitement, but it can bring on a lot of challenges as well. Whether you have experience running a business or not, establishing a startup will have barriers that you will have to cross. These challenges can come in the form of sales, accounting, marketing, and technology, etc.

IT services for startups can help in the technology area tremendously. Technology services include anything in hardware, software, websites, network, and more. Read on as we explain what the common challenges in technology are and how IT services for startups can help ease those challenges. Read more

25
Mar

Happily Providing 5 Star IT Service to Texas and Beyond

At Texas Systems Group, we are dedicated to providing Texas friendly, honest and caring IT support to our clients throughout Texas and the United States. Every day, our team members strive to turn technology hassles into phenomenal customer experiences. It is humbling to have recently surpassed 200 5-star Google Reviews and see so many of our clients take the time to share their experiences, making us the highest-rated Managed IT Service Provider in Central Texas!
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19
Feb

This is the Key to TXSG’s Superior Service

We provide IT support for various clients both here in Texas as well as across the United States. And it’s more than just IT, we create relationships with our clients and help them improve their business.

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You choose Texas Systems Group because of our service. That’s what it comes down to. Your employees want responsive service. Your employees want to be able to pick the phone up and call for help and get the help they need to quickly solve their problems so they can continue working, accelerating. It’s all about customer service. We can design solutions and we can implement projects and we do tech really, really well. But without that customer service, that passion for serving others, we wouldn’t be successful. It’s that Texas friendly, honest and caring IT support that we continuously deliver over and over each day.

We want to make sure that your IT issues are taken care of in regards to the follow-ups to make sure that any issues that you have are addressed quickly. You know, we have a proven process to track our tickets to make sure that things are followed up and nothing falls through the cracks.

I think the biggest thing that sets us apart is our people because our people are so friendly and everyone here is just so helpful. It’s just amazing the amount of feedback that we get from our customers how happy they are to have us as their service provider.

We rely heavily on each other on that quick communication to be able to share some of that knowledge. We have some people that are very knowledgeable in data backup and data recovery. We have some people that are very knowledgeable about what goes on in our data center and we share that very quickly. And that’s honestly what I enjoy about working here is that I can always go to someone and be able to get quick solutions and there’s always someone here that’s going to give me the time of day to sort of work through those with me and also with the client.

The value of Texas Systems Group is the type of service that we provide and the efficiency in which we can provide it. We have tech staff that is available 24/7 and we’re not just here to get the immediate fix but we really want to provide a long-term solution so that you don’t continue to have the same issue reoccurring.

I think we do service better than any of the competitors. You can go out and find any company that can provide certifications or a set of technical skills or a set of products. And really where we differentiate ourselves is on the service side. We look for people who have a humble attitude, who reflect professionalism and who are striving for excellence in all that they do. And those things really work together to make us a really great company.