The majority of security breaches are due to human error. In order to minimize this risk, your business needs to address potential cybersecurity mistakes through an awareness training program. This program will identify areas of weakness and how to respond to them, as well as policies and legal requirements. Employee security awareness training is the protector of both your brand and the Personal Identifiable Information (PII) of your customers. Your IT services in Austin will perform significantly better if your team is on the same page about how to handle sensitive data.
Digital security threats consist of:
Physical security threats include:
There are several options of training styles that you can choose, depending on what is compatible with your business’s culture. For instance, if your team is widespread, online training or phishing campaigns may be the way to go. On the other hand, if your team is all located in Austin, you can participate in classroom-style training or provide visual aid reminders around the office. Whether it is your first time training these employees or your fifth, get them up to date whenever new policies arise or incidents occur. You should also make the training material available at all times. That way, employees can look back at it whenever they need to.
Employees are less likely to retain information if your program is a long, one-off session. There is a lot of information that they need to know about adhering to applicable data privacy regulations. It simply can’t be fully understood in a single sitting. Instead, deliver training in small, digestible doses that fit your employees’ schedules. Because you want the awareness training to stick with them, create content that provides value. It should be relatable to situations they could face. If the information doesn’t seem relevant or isn’t supplied in an immersive way, employees may view training as a waste.
In September, it was reported that Austin Cancer Centers experienced a data breach that forced them to shut down their IT networks. They had to notify 36,503 patients that their Social Security and credit numbers were exposed, as well as information about their health and addresses. It took Austin Cancer Centers 14 days to identify and release the information. While the networks were offline, the workers manually minimized patient disruption. The workers also had to undergo further security awareness training to ensure that they know what to do if another attack happens in the future.
Texas Lavaca Medical Center endured a similar breach, according to an October new release. Their notification went out to 48,705 patients with potentially exposed Protected Health Information (PHI). A computer forensics firm was able to secure the network, but their investigation came up inconclusive about what exactly was accessed. Luckily, the Electronic Health Records (EHRs) were not breached. There was no reason to suspect that any of the information had been misused. But this showed the hospital that they would be in immediate need of improving their cybersecurity strategy.
There is no better time than the present to combat information security breaches, with a team of IT professionals acting to mitigate user risk. Texas Systems Group has been recognized by UpCity as one of the best IT service companies in Austin, as well as nationally. By teaming up with us, regardless of if you are a small business, a healthcare practice, or a high-tech startup, we are committed to providing you with effective cybersecurity solutions. Let’s have a conversation about how the IT services we offer in Austin can best serve your organization.