News

27
Mar

Pro Tips for Picking Among the Best Business VoIP Phone Service Providers

Just about every business can benefit from implementing VoIP communication technology. After all, the advantages of VoIP far outweigh those of a standard phone system; these systems are faster, more economical, and more scalable than the traditional option. However, picking between various business VoIP phone service providers can be tough, so we are here to help you narrow your search by giving you pro tips regarding what to look for in a provider. All of the benefits of VoIP phone services are explored throughout this article, so read on to find out how you can increase efficient and effective communication for your business.

 

You Save Money

This is a benefit that any business can appreciate. With the limited and expensive nature of installing multiple phone lines, it becomes increasingly important to consider switching to VoIP phone services. Traditional phone lines usually charge you minute-by-minute – it can even cost extra to engage in long distance calls. Switching to VoIP lets you eliminate these costs and pay a smaller monthly fee instead.

PRO TIP: When picking a service provider, opt for one that includes regular updates to the hardware and software needed to operate a VoIP system as part of the deal.

 

The Processes Are Simpler

Without dedicated phone lines, conferencing becomes a breeze. While traditional phone systems do allow for conferencing, VoIP systems eliminate the need to host multiple callers and pay for an additional service.

PRO TIP: Choose a service provider that has the price of features (like conferencing) included in their VoIP service pricing.

 

There Are Accommodations for Remote Workers

More and more businesses are seeing a push towards remote work. With this trend, it only makes sense that you provide your employees with the ability to remotely use the voice, fax, and data services via your intranet to allow for effective telecommunication. This portability lets users keep their number regardless of where they are (such as a home office, abroad, etc.). PRO TIP: Transferring your VoIP system is undoubtedly easier than transferring a traditional phone system. If you foresee an influx of employees that may cause your business to outgrow its current office or you are moving locations for any reason, it might be time to consider switching to VoIP.

 

You Use Your Bandwidth More Efficiently

One of the less celebrated advantages of VoIP is that it uses your existing bandwidth more efficiently. It does this by filling silence in voice conversations with other data from other bandwidth consumers to make better use of your resources.

PRO TIP: When picking a service provider, ensure that they can provide you with an overview of how your new VoIP system works. Let them show you how to implement and manage the new system so you are not left in the dark.

 

Your System is Highly Reliable

A common misconception about VoIP is that if the internet connection is interrupted, the phone system will also go down. This is untrue, as calls can be easily forwarded to mobile phones and other devices to circumvent the outage. Weather issues and power outages no longer have the impact that they once did at the office.

PRO TIP: When deciding on a service provider, it is important that they offer mobile integration to ensure that you are always reachable by extending your IP desk phone to your mobile device.

 

VoIP Systems Are Scalable

Every business is different. Some experience growth while other may be downsizing, which can pose a problem when it comes to the lack of scalability of traditional phone systems. VoIP systems allow the addition or elimination of lines as your business changes in size. Essentially, you are only paying for what you need, which makes for a very cost-effective result.

PRO TIP: Picking a service provider that partners with a VoIP provider is important because it can give you the specialized expertise you may need should you have any questions about your system.

 

VoIP is Easy to Install, Configure, and Maintain

Even for those of us who are not so tech savvy, VoIP systems are extremely easy to install. Hosted VoIP software also helps to make adding new users simpler. In addition, having a web portal can make moving, adding, or changing your system’s configurations easier. All of this simplicity cuts down on time wasted trying to figure out the new system.

PRO TIP: Good business VoIP phone service providers should still help answer any questions and troubleshoot any issues you may encounter with your system.

TXSG is dedicated to providing your business with great service and stellar results. Through our Direct Channel Partner Program, we are able to connect you to some of the best business VoIP phone service providers out there. Our BrightChannel partners are well-equipped to handle all of your Telecom and VoIP needs, so your organization can experience more effective communication at a lower cost to you. Contact us today to get started on implementing a better way to communicate and see the TXSG difference!

14
Mar

Managed Services for Small and Medium Businesses Improve Profitability

Small and medium businesses (SMBs) often possess limited resources. They need to deploy these resources in such a way as to maximize profitability. Questioning the ability of outside service to provide that profitability is a wise way to determine which services can actually help businesses advance their bottom line. Managed services for small and medium businesses offer many desirable services, from implementing the latest technology solutions to offering 24/7 monitoring of a company’s IT infrastructure. The good news is that these services are not just a luxury. They actually help contribute to the bottom line of SMBs.

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20
Feb

Can Remote Desktop Support Provide Prompt Response Times?

Remote desktop support offers many advantages for businesses, from lowering costs to offering specialized services. Some customers worry, however, that remote support may delay issue resolution. For businesses in certain industries, like the healthcare field, prompt resolution of problems is critical to their ability to meet client needs.

While it may seem counter-intuitive for remote support to offer response times that equal or exceed the response times of on-site IT departments, the reality is that these remote services can provide the type of immediate response that businesses need. Often, remote services can even prevent issues to begin with, which is the best possible news for healthcare clients and other time-sensitive industries.

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27
Jan

Why IT Services for Startups are the Key to Success

According to Forbes, when it comes to enterprise startups, having a technical co-founder can help your business out-perform the competition by 230%. However, if your business is consumer-oriented instead of enterprise-oriented, it was found that this statistic is quite the opposite. In fact, startup businesses that are meant to serve consumers that have at least one technical co-founder actually underperform by 31%. If your business is in the B2C (business to consumer) category and you lack technical co-founders, your technical knowledge is probably limited. With the world around us becoming more and more digital by the day, it is hard to avoid technology completely – especially if you are aiming to build a tech company from the ground up.

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21
Jan

Healthcare IT Solutions: HIPAA Compliance for Your Organization

Healthcare organizations face unique challenges when it comes to implementing IT solutions. In particular, these businesses must comply with HIPAA regulations regarding protected health information (PHI). The digitization of much of this data means that organizations must find healthcare IT solutions that enable HIPAA compliance.

There are many such solutions available, as long as organizations find the right providers to help them with proper implementation. Here are some Best Practices and common ways that experienced IT support providers can help healthcare organizations with HIPAA compliance. Read more