13
Jun

Feel Like a Kid Again – Q2 Fun Event Was a Blast!

This quarter’s Fun Event was held at Playland Skate Center, giving us all an opportunity to ‘Feel Like A Kid Again’! TXSG team members, friends and family strapped on rollerskates (and rollerblades) to fill two hours with leisurely skating, games, throwback music, pizza, beer and candy. Having the whole facility to ourselves was helpful in making sure we didn’t plow over any kids having their birthday parties during normal business hours since it’s been a while since MOST of us have skated. Although some skaters seemed like pros!

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23
May

TXSG will be closed Monday, May 27th for Memorial Day

Memorial Day 2019

“Memorial Day is an American holiday, observed on the last Monday of May, honoring the men and women who died while serving in the U.S. military. Originally known as Decoration Day, it originated in the years following the Civil War and became an official federal holiday in 1971. Many Americans observe Memorial Day by visiting cemeteries or memorials, holding family gatherings and participating in parades. Unofficially, it marks the beginning of the summer season.”
(From History.com)

Texas Systems Group is eternally grateful to our heroes that made the ultimate sacrifice for our freedom. We will be closed for Memorial Day on Monday, May 27th as we honor their memory.

• If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.

Otherwise,

• Please send an email to support@txsg.com, which we will respond to on Tuesday, May 28th during normal business hours.

Many thanks,
The TXSG Team

24
Apr

Effective IT Services Put People First

Texas Systems Group Expands to Meet Demand for Texas-friendly, Honest and Caring IT Support

AUSTIN, TEXAS (PRWEB) APRIL 24, 2019

The two words, “Information Technology,” conjure visions of computer hardware, software, infrastructure and data. But for Texas Systems Group, the most important components of any IT system are the people who use the systems and the professionals who support those systems 24-7. Texas Systems Group hires its staff not only for their ability to provide expert management of technology systems, but also for their ability to form normal business relationships with clients. Their staff genuinely cares about solving clients’ problems.

“We believe in providing Texas friendly, honest and caring IT support,” says Co-founder and CEO David Doran. “That’s what makes us different from everybody else – our people. And that means we don’t outsource our team. We hire people with people skills; people who are aligned with our core values. Our staff is committed to working together as a team, and always strives for excellence with integrity and professionalism. We remain humbly confident, even as we constantly strive to learn, grow, and improve.”
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14
Mar

An Epic Night of Fun at Pinballz with TXSG

 

Our Quarterly Fun Event for Q1 ’19 was held at Pinballz Lake Creek, where TXSG team members and guests got a chance to unwind, bond, eat, drink, and get their game on!

Pinballz Lake Creek has a wide variety of games, activities and fun for all ages. From vintage arcade games, pinball machines, and mini-bowling to go-karts, laser tag, and amazing virtual reality games; there was something for everyone! After gathering in one of the private event rooms, we sat down for a catered meal of appetizers, hot wings, hamburgers, and cheeseburgers. Then we all headed out to the game floor for epic arcade battles, pinball flipping, impromptu air hockey tournaments, and virtual zombie shooting. It was a wonderful night of socializing, team-building, and just plain fun with our colleagues, families, and friends.

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19
Feb

This is the Key to TXSG’s Superior Service

We provide IT support for various clients both here in Texas as well as across the United States. And it’s more than just IT, we create relationships with our clients and help them improve their business.

Read the full transcript

You choose Texas Systems Group because of our service. That’s what it comes down to. Your employees want responsive service. Your employees want to be able to pick the phone up and call for help and get the help they need to quickly solve their problems so they can continue working, accelerating. It’s all about customer service. We can design solutions and we can implement projects and we do tech really, really well. But without that customer service, that passion for serving others, we wouldn’t be successful. It’s that Texas friendly, honest and caring IT support that we continuously deliver over and over each day.

We want to make sure that your IT issues are taken care of in regards to the follow-ups to make sure that any issues that you have are addressed quickly. You know, we have a proven process to track our tickets to make sure that things are followed up and nothing falls through the cracks.

I think the biggest thing that sets us apart is our people because our people are so friendly and everyone here is just so helpful. It’s just amazing the amount of feedback that we get from our customers how happy they are to have us as their service provider.

We rely heavily on each other on that quick communication to be able to share some of that knowledge. We have some people that are very knowledgeable in data backup and data recovery. We have some people that are very knowledgeable about what goes on in our data center and we share that very quickly. And that’s honestly what I enjoy about working here is that I can always go to someone and be able to get quick solutions and there’s always someone here that’s going to give me the time of day to sort of work through those with me and also with the client.

The value of Texas Systems Group is the type of service that we provide and the efficiency in which we can provide it. We have tech staff that is available 24/7 and we’re not just here to get the immediate fix but we really want to provide a long-term solution so that you don’t continue to have the same issue reoccurring.

I think we do service better than any of the competitors. You can go out and find any company that can provide certifications or a set of technical skills or a set of products. And really where we differentiate ourselves is on the service side. We look for people who have a humble attitude, who reflect professionalism and who are striving for excellence in all that they do. And those things really work together to make us a really great company.