21
Jan

Healthcare IT Solutions: HIPAA Compliance for Your Organization

Healthcare organizations face unique challenges when it comes to implementing IT solutions. In particular, these businesses must comply with HIPAA regulations regarding protected health information (PHI). The digitization of much of this data means that organizations must find healthcare IT solutions that enable HIPAA compliance.

There are many such solutions available, as long as organizations find the right providers to help them with proper implementation. Here are some Best Practices and common ways that experienced IT support providers can help healthcare organizations with HIPAA compliance. Read more

31
Dec

Thank You and Happy New Year!

“Civilizations around the world have been celebrating the start of each new year for at least four millennia. Today, most New Year’s festivities begin on December 31 (New Year’s Eve), the last day of the Gregorian calendar, and continue into the early hours of January 1 (New Year’s Day). Common traditions include attending parties, eating special New Year’s foods, making resolutions for the new year and watching fireworks displays.” (from History.com)

Texas Systems Group celebrated many accomplishments this year:

  • Provided Texas friendly, honest and caring IT support to 40 NEW BrightStar Managed Services clients
  • Expanded our reach to support clients in 67 cities, located in 28 different states
  • Added 14 awesome NEW Team Members this year, including a dedicated Project Manager and an Outside Sales team
  • 3,363 Endpoints supported
  • 13,310 Service Calls received
  • 31,029 Tickets closed
  • Went from 5 to 125 Google Reviews with 5-Star Rating
  • Moved our office from The Domain area to Walnut Creek Business Park

We would like to take a moment to say THANK YOU to our customers and partners for your continued business and your contributions to our success. We are honored to assist your organization and look forward to serving you in 2020!

Texas Systems Group will be closed on New Year’s Day, Wednesday, January 1st.  If you are a BrightStar Managed Service client and you need IT assistance, check out our Client Support Portal or contact us through one the methods below:

  • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes

Otherwise,

  • Please send an email to support@txsg.com, which we will respond to on Thursday, January 2nd during normal business hours.

 

Wishing you much happiness and success in the New Year!

The TXSG Team

24
Dec

Merry Christmas from all of us at Texas Systems Group!

“Christmas is celebrated on December 25 and is both a sacred religious holiday and a worldwide cultural and commercial phenomenon. For two millennia, people around the world have been observing it with traditions and practices that are both religious and secular in nature. Christians celebrate Christmas Day as the anniversary of the birth of Jesus of Nazareth, a spiritual leader whose teachings form the basis of their religion. Popular customs include exchanging gifts, decorating Christmas trees, attending church, sharing meals with family and friends and, of course, waiting for Santa Claus to arrive. December 25–Christmas Day–has been a federal holiday in the United States since 1870.” (from History.com)

Texas Systems Group will be closed on Christmas Day – Wednesday, December 25th – to celebrate the holiday with our families. If you are a BrightStar Managed Service client and you need IT assistance, check out our Client Support Portal or contact us through one the methods below:

  • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes

Otherwise,

  • Please send an email to support@txsg.com, which we will respond to on Thursday, December 26th during normal business hours.

 

Wishing you and yours a very safe and happy holiday,

The TXSG Team

20
Dec

Common Misconceptions of Remote IT Support

For many businesses, outsourced IT support provides a secure, cost-effective, and helpful way to manage their IT needs. Sometimes, though, misconceptions about remote IT support prevent businesses from obtaining the technology help they need. Here are some of the most common misconceptions about outsourced IT support. Read on to learn more about how this support can help, not hinder your business. Do not forget to reach out to a managed IT services provider like Texas Systems Group with any questions you might have about how these services can assist your business with its unique IT needs.

Read more

26
Nov

Wishing You a Happy Thanksgiving!

“Thanksgiving Day is a national holiday in the United States, and Thanksgiving 2019 occurs on Thursday, November 28. In 1621, the Plymouth colonists and Wampanoag Indians shared an autumn harvest feast that is acknowledged today as one of the first Thanksgiving celebrations in the colonies. For more than two centuries, days of thanksgiving were celebrated by individual colonies and states. It wasn’t until 1863, in the midst of the Civil War, that President Abraham Lincoln proclaimed a national Thanksgiving Day to be held each November.”
(From History.com)

 

Texas Systems Group will be closed on Thursday and Friday, November 28th and 29th to celebrate the Thanksgiving holiday. We are thankful to our clients, vendors, partners, employees, family, and friends for their support and enabling us to to deliver our Texas friendly, honest and caring IT services!

 

  • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes

Otherwise,

  • Please send an email to support@txsg.com, which we will respond to on Monday, December 2nd during normal business hours.

 

Forever Grateful,

The TXSG Team

 

*Please note: There will be an after-hours service charge for any support requests not covered under a Managed Service Agreement.