TXSG 15th Anniversary Celebration Recap

15th Anniversary Celebration


On September 21st, Texas Systems Group officially celebrated 15 years in business with our 15th Anniversary Celebration! The event was held at our office and we spent some quality time with our customers, vendors, families and friends who have made the past 15 years successful.  Thank you so much to everyone who joined us!

Special thanks to:

  • Our wonderful customers!  We are so honored to that you entrust us with your corporate IT issues and look forward to serving you for another 15 years and beyond!
  • Our vendor sponsors:
    • Webroot – who provides all of our BrightStar Managed Service clients with the very best cybersecurity solutions
    • Allworx – who is our Voice over IP (VoIP) phone system vendor partner of choice
  • The Iron Cactus and Drink Slingers for providing wonderful catering and bar services to all our attendees
  • Our amazing staff of employees who strive for excellence daily and provide the best, friendliest service and support possible

A big congratulations to our Door Prize winners:

  • iPad – Felton from BOXX Technologies
  • Allworx Rolling Cooler – Marci Roe from Volunteer Healthcare Clinic
  • Allworx Rolling Cooler – Steph Adriaenssens from The Miracle Foundation

Thanks again to all who came out!


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TXSG is closing Labor Day, September 4th!

Labor Day 2017


Labor Day is a federal holiday celebrated on the first Monday of September in the United States.  It was created by the labor movement and honors the contributions and achievements of American Workers.  The holiday was first celebrated in New York City in 1882 but Oregon was the first state of the US to make it an official public holiday.  It also marks the unofficial end of Summer.  (Click here for other interesting information about Labor Day)

Texas Systems Group will be closed on Monday, September 4th in honor of Labor Day.


    • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*


    • Please send an email to, which will be responded to on Tuesday, September 5th during normal business hours.


Thank you,

Your TXSG Team


*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.


15th Anniversary Celebration

15th Anniversary Celebration

Please join us for our 15th Anniversary Celebration

Thursday, September 17th from 4:00 to 7:00 pm


We are excited to be celebrating our 15th year of business with some of the very best clients, employees, vendors, friends, and family around! Join us Thursday, September 21st from 4pm to 7pm to celebrate this milestone and cheers to the next 15 and beyond! This event is completely free and open to the public.

  • Hors d’oeuvres (catered by Iron Cactus) and drinks provided
  • Mingle with TXSG team members, clients and vendors
  • Check out the latest technologies
  • Win an iPad (or other prizes)

The celebration will take place at our corporate office:

Texas Systems Group
2600 McHale Court, Suite 110
Austin, TX 78758


Please register here so that we may have enough food & drinks for everyone!

Hope to see you there!


We will be closed July 4th for Independence Day


Independence Day (sometimes called July Fourth or Fourth of July) celebrates the adoption of the Declaration of Independence by the Continental Congress. It was mainly authored by Thomas Jefferson and declared the United States independent from Great Britain. The final wording of the Declaration was approved on July 4th, 1776 but most delegates didn’t sign the document itself until August 2nd. (Click here for some interesting facts about Independence Day)

Texas Systems Group will be open on Monday, July 3rd but closed on Tuesday, July 4th to commemorate Independence Day.


    • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*


    • Please send an email to, which will be responded to on Wednesday, July 5th during normal business hours.


Thank you,

Your TXSG Team


*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.


TXSG will close May 29th to Observe Memorial Day

Memorial Day


Memorial Day, originally called Decoration Day, is a federal holiday that we observe on the last Monday in May to honor the brave men and women of the US Armed Forces who died while serving our country.  Decoration Day was established after the Civil War as a time to decorate the graves of the fallen Union soldiers with flowers. It officially became a Federal Holiday in 1971. 
here for more facts about Memorial Day)

Texas Systems Group will close Monday, May 29th as we remember and honor the military personnel who courageously gave their lives for our Freedom.

    • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*


    • Please send an email to, which will be responded to on Tuesday, May 30th during normal business hours.


Thank you,

Your TXSG Team

*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.


The Spartans of TXSG

Spartan Race Team TXSG

Team TXSG (David, Corey and Du) at the Spartan Race – May 20, 2017

One of the many employee benefits that Texas Systems Group offers is up to $100 reimbursement per month for a gym or fitness membership to help promote a healthy lifestyle.  Several of our team members have joined various gyms and fitness programs – such as Gold’s Gym, Camp Gladiator and Class Pass – to help relieve stress and encourage movement after sitting long hours behind a computer.  A few employees have run 5ks, half marathons, etc. individually, and as a group we’ve also participated in 5ks such as Race for the Cure and the Austin Trail of Lights Fun Run.


Definition of Spartan – noun  Spar·tan \ˈspär-tən\

– a native or inhabitant of ancient Sparta

– a person of great courage and self-discipline


This past weekend David, Corey and Du braved the rain and hail (AND a broken toe) to complete the Spartan Race in Burnet, Texas.   This grueling 8+ mile rugged course tests you both physically and mentally with obstacles such as the Atlas Carry, Hercules Hoist, Rope Climb and Barbed Wire Crawl.  With preparation and dedication, they completed the difficult course as a team.  Way to go, guys!  You truly are Spartans!

If you are interested in becoming part of our team, please check our Careers page here!


Alert: Massive Ransomware Infection Underway


Make sure your Windows computer is fully patched with the latest update. If your computer hasn’t been updated since March, do this immediately!

A massive ransomware attack has hit more than 70 countries worldwide.  The attack is reported to not be targeted, but meant for anyone who got it.  Ransomware is a type of malicious software (malware) that locks a user’s computer or data in exchange for money.  The infection has been linked to a bug that exploits a vulnerability in Windows operating systems.  Microsoft released a patch to fix the vulnerability in March so systems that haven’t updated are at a high risk of getting infected.

For more information, please reference this article: Ransomware infections reported worldwide


We’re Now a TAFEC Capitol Sponsor!


Texas Systems Group is happy to announce that we’ve become a TAFEC (Texas Association of Freestanding Emergency Centers) Capitol Sponsor.

Texas Association of Freestanding Emergency Centers’ mission is to advocate for fair regulation and to raise statewide awareness of freestanding emergency centers as a high-quality, accessible, emergency medical care option. With our extensive knowledge and experience in servicing freestanding ECs, partnering with TAFEC was a perfect fit for our company.

TXSG-Supported ECsTXSG works to provide healthcare practices with our fully comprehensive BrightStar Managed IT Service and our TAFEC sponsorship also affords us the opportunity to give back kindness and appreciation to our Freestanding Emergency Center clients. Healthcare is one of the primary industries that we service and we pride ourselves on our expertise in helping organizations achieve HIPAA compliance, building IT infrastructures from the ground up, and streamlining existing infrastructures in order to minimize IT risks. TXSG currently provides fully-managed BrightStar Managed IT Services to over 15 freestanding emergency centers across the state of Texas, allowing them to allocate their time and resources to their goals rather than worrying about IT stresses.

On March 1st, TAFEC held their Day at the Capitol event that raises awareness for their healthcare model. TXSG sponsored a table to engage with our current emergency center clients, introduce ourselves to other members of the association and to show our support for the FEC cause.

Be sure to read our Sponsor Highlight on TAFEC’s blog by clicking here.

Texas Systems Group can easily reduce your IT healthcare stresses and headaches by providing our renown Texas-friendly, honest and caring IT support. You are just a click away to becoming IT stress free! Contact us now!


Texas Systems Group Welcomes Year 15 with Excitement!

TXSG 15 Year Anniversary

Company marks 15 years of delivering Texas-friendly, honest and caring customer service with comprehensive IT support

Texas Systems Group just celebrated its 15th anniversary and founders David Doran and Andrew Lam are now taking their customer-driven, Texas-friendly IT managed services company and focusing on expanding services throughout the state of Texas.

“We are very excited to share our good news. Our strong commitment to our core values and code of ethics enables us to build this company based on nearly 99% referrals for the past 15 years,” said David Doran. “We pride ourselves on having the highest level of technical expertise while yet being able to deliver the Texas-friendly, honest and caring IT support that our customer have come to expect.”

Texas Systems Group continues to be more than an Information Technology company, with a primary focus on providing our clients with a Texas-friendly experience each and every time they contact us. Just over the past year, TXSG supported 11,045 Service Desk calls, closed 22,077 tickets and helped 339 clients located throughout the United States. The TXSG team is made up of passionate, honest, and caring people that love helping others. “Our client’s employees don’t always remember the tech issue they had last month, but they never forget the warm and caring experience they had while working with our team” stated Andrew Lam.

Our IT service teams are empowered and have the resources to deliver the kind of customer service you only dream about. Information Technology is our business, but customer services is our passion and our reach occasionally extends past IT. Texas Systems Group’s Techs are known to stop and change a nurse’s flat tire in the parking lot so she could drive home, as well as help a client relocate a refrigerator.

TXSG delivers Texas-friendly, honest, and caring IT support

We love to show off our operations and encourage companies located within Texas to come see our amazing team in action. We also specialize in supporting both healthcare organizations and businesses with multiple locations! Give us a call and come see for yourself how we can make your staff love their information technology!



IT Certifications On the Rise at TXSG!


He’s at it again! Victor Nunez, one of Texas Systems Group’s IT Managers, just finished another set of certifications. In keeping up with TXSG’s dedication to our client’s networks, servers, and security, Victor successfully completed his CCNP Routing & Switching Exam, MCSE Server Exam and his ITIL Foundation Exam. His hard work in achieving these certifications exemplifies his commitment to Texas Systems Group’s “Learn, Grow, and Improve” core value.

Over the course of this past year Victor has shown his vigilance towards keeping our clients safeguarded from threats. Each of these certifications require multiple exams to reach expert level and Victor has continued to rack these certifications up! The CCNP Routing & Switching Exam is the third exam in the four-part Cisco exam series that encompasses start to finish on a Cisco network as well as work with specialists on “advanced security, voice, wireless and video solutions.” In order to reach the Microsoft Certified Expert Exam level you have to pass 5 exams in the Microsoft series.

The ITIL Foundation Exam ensures that your IT tech is up to speed on core competency requirements in the IT Manager realm. These series of exams not only allow us to maintain extreme security but also provide versatility in different IT arenas allowing TXSG to better serve a more widespread variety of companies.

Check us out – Read more about TXSG and how our Texas Friendly, honest and caring certified technicians can help your company!