News

25
May

TXSG will close May 29th to Observe Memorial Day

Memorial Day

 

Memorial Day, originally called Decoration Day, is a federal holiday that we observe on the last Monday in May to honor the brave men and women of the US Armed Forces who died while serving our country.  Decoration Day was established after the Civil War as a time to decorate the graves of the fallen Union soldiers with flowers. It officially became a Federal Holiday in 1971. 
(Click
here for more facts about Memorial Day)

Texas Systems Group will close Monday, May 29th as we remember and honor the military personnel who courageously gave their lives for our Freedom.

    • If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*

    Otherwise,

    • Please send an email to support@txsg.com, which will be responded to on Tuesday, May 30th during normal business hours.

 

Thank you,

Your TXSG Team

*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.

24
May

The Spartans of TXSG

Spartan Race Team TXSG

Team TXSG (David, Corey and Du) at the Spartan Race – May 20, 2017

One of the many employee benefits that Texas Systems Group offers is up to $100 reimbursement per month for a gym or fitness membership to help promote a healthy lifestyle.  Several of our team members have joined various gyms and fitness programs – such as Gold’s Gym, Camp Gladiator and Class Pass – to help relieve stress and encourage movement after sitting long hours behind a computer.  A few employees have run 5ks, half marathons, etc. individually, and as a group we’ve also participated in 5ks such as Race for the Cure and the Austin Trail of Lights Fun Run.

 

Definition of Spartan – noun  Spar·tan \ˈspär-tən\

– a native or inhabitant of ancient Sparta

– a person of great courage and self-discipline

 

This past weekend David, Corey and Du braved the rain and hail (AND a broken toe) to complete the Spartan Race in Burnet, Texas.   This grueling 8+ mile rugged course tests you both physically and mentally with obstacles such as the Atlas Carry, Hercules Hoist, Rope Climb and Barbed Wire Crawl.  With preparation and dedication, they completed the difficult course as a team.  Way to go, guys!  You truly are Spartans!

If you are interested in becoming part of our team, please check our Careers page here!

12
May

Alert: Massive Ransomware Infection Underway

ransomware

Make sure your Windows computer is fully patched with the latest update. If your computer hasn’t been updated since March, do this immediately!

A massive ransomware attack has hit more than 70 countries worldwide.  The attack is reported to not be targeted, but meant for anyone who got it.  Ransomware is a type of malicious software (malware) that locks a user’s computer or data in exchange for money.  The infection has been linked to a bug that exploits a vulnerability in Windows operating systems.  Microsoft released a patch to fix the vulnerability in March so systems that haven’t updated are at a high risk of getting infected.

For more information, please reference this article: Ransomware infections reported worldwide

3
Mar

We’re Now a TAFEC Capitol Sponsor!

TAFEC-Capitol-Sponsor

Texas Systems Group is happy to announce that we’ve become a TAFEC (Texas Association of Freestanding Emergency Centers) Capitol Sponsor.

Texas Association of Freestanding Emergency Centers’ mission is to advocate for fair regulation and to raise statewide awareness of freestanding emergency centers as a high-quality, accessible, emergency medical care option. With our extensive knowledge and experience in servicing freestanding ECs, partnering with TAFEC was a perfect fit for our company.

TXSG-Supported ECsTXSG works to provide healthcare practices with our fully comprehensive BrightStar Managed IT Service and our TAFEC sponsorship also affords us the opportunity to give back kindness and appreciation to our Freestanding Emergency Center clients. Healthcare is one of the primary industries that we service and we pride ourselves on our expertise in helping organizations achieve HIPAA compliance, building IT infrastructures from the ground up, and streamlining existing infrastructures in order to minimize IT risks. TXSG currently provides fully-managed BrightStar Managed IT Services to over 15 freestanding emergency centers across the state of Texas, allowing them to allocate their time and resources to their goals rather than worrying about IT stresses.

On March 1st, TAFEC held their Day at the Capitol event that raises awareness for their healthcare model. TXSG sponsored a table to engage with our current emergency center clients, introduce ourselves to other members of the association and to show our support for the FEC cause.

Be sure to read our Sponsor Highlight on TAFEC’s blog by clicking here.

Texas Systems Group can easily reduce your IT healthcare stresses and headaches by providing our renown Texas-friendly, honest and caring IT support. You are just a click away to becoming IT stress free! Contact us now!

28
Feb

Texas Systems Group Welcomes Year 15 with Excitement!

TXSG 15 Year Anniversary

Company marks 15 years of delivering Texas-friendly, honest and caring customer service with comprehensive IT support

Texas Systems Group just celebrated its 15th anniversary and founders David Doran and Andrew Lam are now taking their customer-driven, Texas-friendly IT managed services company and focusing on expanding services throughout the state of Texas.

“We are very excited to share our good news. Our strong commitment to our core values and code of ethics enables us to build this company based on nearly 99% referrals for the past 15 years,” said David Doran. “We pride ourselves on having the highest level of technical expertise while yet being able to deliver the Texas-friendly, honest and caring IT support that our customer have come to expect.”

Texas Systems Group continues to be more than an Information Technology company, with a primary focus on providing our clients with a Texas-friendly experience each and every time they contact us. Just over the past year, TXSG supported 11,045 Service Desk calls, closed 22,077 tickets and helped 339 clients located throughout the United States. The TXSG team is made up of passionate, honest, and caring people that love helping others. “Our client’s employees don’t always remember the tech issue they had last month, but they never forget the warm and caring experience they had while working with our team” stated Andrew Lam.

Our IT service teams are empowered and have the resources to deliver the kind of customer service you only dream about. Information Technology is our business, but customer services is our passion and our reach occasionally extends past IT. Texas Systems Group’s Techs are known to stop and change a nurse’s flat tire in the parking lot so she could drive home, as well as help a client relocate a refrigerator.

TXSG delivers Texas-friendly, honest, and caring IT support

We love to show off our operations and encourage companies located within Texas to come see our amazing team in action. We also specialize in supporting both healthcare organizations and businesses with multiple locations! Give us a call and come see for yourself how we can make your staff love their information technology!

 

16
Feb

IT Certifications On the Rise at TXSG!

Victor-Nunez

He’s at it again! Victor Nunez, one of Texas Systems Group’s IT Managers, just finished another set of certifications. In keeping up with TXSG’s dedication to our client’s networks, servers, and security, Victor successfully completed his CCNP Routing & Switching Exam, MCSE Server Exam and his ITIL Foundation Exam. His hard work in achieving these certifications exemplifies his commitment to Texas Systems Group’s “Learn, Grow, and Improve” core value.

Over the course of this past year Victor has shown his vigilance towards keeping our clients safeguarded from threats. Each of these certifications require multiple exams to reach expert level and Victor has continued to rack these certifications up! The CCNP Routing & Switching Exam is the third exam in the four-part Cisco exam series that encompasses start to finish on a Cisco network as well as work with specialists on “advanced security, voice, wireless and video solutions.” In order to reach the Microsoft Certified Expert Exam level you have to pass 5 exams in the Microsoft series.

The ITIL Foundation Exam ensures that your IT tech is up to speed on core competency requirements in the IT Manager realm. These series of exams not only allow us to maintain extreme security but also provide versatility in different IT arenas allowing TXSG to better serve a more widespread variety of companies.

Check us out – Read more about TXSG and how our Texas Friendly, honest and caring certified technicians can help your company!

22
Nov

Happy Thanksgiving!

 

Happy Thanksgiving

“Gratitude can transform common days into thanksgivings,
turn routine jobs into joy, and change ordinary opportunities into blessings.”

– William Arthur Ward

 

Texas Systems Group will be closed this Thursday and Friday, November 24th and 25th, to celebrate the Thanksgiving Holiday with our families and loved ones. We are so grateful for all the blessings in our lives, including the opportunity to provide excellent IT service to you and your company.

• If you need immediate technical assistance while we are closed, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*

Otherwise,

• Please send an email to support@txsg.com, which will be responded to on Monday, November 28th during normal business hours.

 

*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.

 

11
Nov

Veterans Day

2016-veterans-day

David Doran – Air Force; Natalia Denz – Army; Sam Hamilton – Army; Tony Richmond – Army; Vic DeJesus – Navy

 

Texas Systems Group would like to honor all the brave men and women who have so selflessly answered the call of duty and served in our United States Armed Forces.  It is because of you that we live in a country that allows us the freedom to pursue our goals and dreams.

We would also like to recognize our very own team members who have served.  From the bottom of our hearts, THANK YOU!

1
Sep

Wishing You a Happy Labor Day!

Happy Labor Day 2016

 

“Genius begins great works;
labor alone finishes them.”

– Joseph Jourbert

 

This coming Monday, September 5th Texas Systems Group will be closed as we celebrate the pride and spirit of the great men and women who have worked hard to improve the lives of not only their families, but this country.

• If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*

Otherwise,

• Please send an email to support@txsg.com, which will be responded to on Tuesday, September 6th during normal business hours.

 

*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.

 

30
Jun

Happy 4th of July!

4th of July

 

“One flag, one land,
One heart, one hand,
One Nation evermore!”

– Oliver Wendell Holmes

 

The TXSG offices will be closed Monday, July 4th as we celebrate the independence and freedom that makes our country so great!

• If you need immediate technical assistance, please call 512.249.5252 and select Option 2 to have an on-call technician return your call within 30 minutes.*

Otherwise,

• Please send an email to support@txsg.com, which will be responded to on Tuesday, July 5th during normal business hours.

 

*Please note: There will be an after hours service charge for any support requests not covered under a Managed Service Agreement.